Privacy Policy

Last Updated: October 27, 2026

Solar Techy (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, browsing our products, or placing an order.

This Privacy Policy explains what information we collect, how we use and protect it, when we share it with service providers, and the choices available to you regarding your personal information.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you interact with Solar Techy.

Personal Information

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect information such as:

• Full name.

• Billing and shipping address.

• Email address.

• Telephone number.

• Order details and purchase history.

• Information you voluntarily provide when contacting customer support.

We collect only the information reasonably necessary to provide our services, process orders, communicate with customers, and meet applicable legal obligations.

Payment Information

When you make a purchase, payment information is processed through the payment methods and payment service providers available at checkout.

Depending on the payment method, we may receive transaction confirmations, payment status, billing details, or limited payment-related information. Full payment card details are generally handled by the applicable payment processor rather than stored directly by us, subject to the services and configuration used.

Please review the privacy policy of your payment provider for information about how it handles payment data.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address.

• Browser type and device information.

• Operating system.

• Pages viewed and interactions with our website.

• Referring websites and general usage information.

• Cookie identifiers and similar online technologies.

This information may help us maintain website functionality, understand customer interactions, identify technical issues, and improve the shopping experience.

2. How We Use Your Information

Solar Techy may use collected information for the following purposes:

• Order processing: To confirm, process, fulfill, and deliver purchases.

• Customer service: To respond to enquiries and provide assistance with products, orders, returns, and refunds.

• Payments: To facilitate payment processing and verify transaction status.

• Order communications: To send order confirmations, shipping updates, and important service notifications.

• Website operations: To maintain, secure, troubleshoot, and improve our online store.

• Fraud prevention: To identify, investigate, and prevent suspected fraudulent transactions or unauthorized activity.

• Legal compliance: To comply with applicable laws, regulations, and legitimate legal requests.

• Marketing: To send promotional communications where permitted by law and, where required, with your consent.

You may opt out of marketing emails using the unsubscribe instructions provided in those messages. You may still receive necessary transactional communications about your purchases.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential store functions and improve website performance.

These technologies may be used to:

• Keep shopping carts and checkout processes functioning.

• Remember certain website preferences.

• Understand website traffic and performance.

• Measure advertising effectiveness, where applicable.

• Help protect the website against fraud and misuse.

Some cookies are necessary for website functionality, while others may be used for analytics or advertising.

Where required by law, we will request consent before using non-essential cookies or similar technologies. You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

4. How We Share Personal Information

We do not sell customers’ personal information to third parties in exchange for money.

We may share relevant information with trusted third parties when necessary to operate our business, including:

• E-commerce platform providers: To host and operate our online store and support checkout functionality.

• Payment processors: To process transactions and help prevent payment fraud.

• Shipping and delivery providers: To deliver orders and provide shipment updates.

• Website analytics providers: To understand website performance and customer interactions, where applicable.

• Advertising and marketing providers: To measure campaigns or deliver relevant advertising, where applicable and permitted by law.

• Professional advisers and authorities: Where necessary to comply with legal obligations, protect our rights, or respond to lawful requests.

Third parties may process information according to their own privacy policies and contractual obligations. We seek to use service providers appropriate to the services they perform.

5. Google Services and Advertising

Our store may use Google services, including Google Merchant Center, Google Analytics, Google Ads, or related tools, where configured.

These services may process information relating to product listings, website activity, advertising performance, or transactions to provide their respective functions.

Where applicable, cookies or similar technologies may be used for analytics, conversion measurement, or advertising purposes in accordance with relevant settings, consent requirements, and Google's policies.

For more information about Google's data practices, please review Google's Privacy Policy at:

https://policies.google.com/privacy

The use of any specific Google service depends on whether it is enabled on our website.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or anonymize it where appropriate, subject to applicable legal obligations.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we aim to use appropriate safeguards for the information handled through our business and service providers.

Customers should protect their account credentials and notify us if they suspect unauthorized activity relating to their account or order.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of certain personal information.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

• Object to or restrict certain types of processing.

• Request a copy of certain personal information in a portable format.

• Lodge a complaint with the relevant privacy regulator.

These rights are subject to applicable legal requirements and exceptions. We may need to verify your identity before responding to a privacy request.

To submit a request, contact us using the details in the Contact Information section below.

9. Children's Privacy

Our website is intended for a general audience and is not knowingly directed at children who are below the age at which they can independently consent to personal data processing under applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited. If you believe a child has provided personal information to us improperly, please contact us so we can review the matter and take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other external platforms.

We do not control the privacy practices of independent third parties. Visiting an external website or using a third-party service is subject to that provider's own terms and privacy policy.

We encourage customers to review the applicable policies before providing personal information to third parties.

11. International Data Transfers

Our service providers may process or store personal information in countries other than the country where you reside.

Where personal information is transferred internationally, we aim to handle such transfers in accordance with applicable privacy and data protection requirements and use appropriate safeguards where required.

The privacy protections applicable to your information may differ depending on the countries involved and the service providers used.

12. United States State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws. Depending on the law and the circumstances, these rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising or personal data sales or sharing.

Solar Techy will handle qualifying requests in accordance with applicable law. Where required, we will provide methods to exercise these rights and appeal eligible decisions.

To submit a request, please use the contact details below and identify your request as a privacy-related enquiry.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, service providers, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. Any changes will apply from the date the updated policy is published, subject to applicable law.

We encourage customers to review this page periodically.

14. Contact Information

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or need further information about how we handle personal information, please contact us.

Business Name: Solar Techy

Email: info@solartechy.com

Phone: +1 (520) 567-2151

Business Address:

747 W. Pinnacle Peak Rd, Suite A104
Phoenix, AZ 85027
United States

Please include sufficient information for us to understand your enquiry. For requests involving a particular order, include your order number where relevant.

Solar Techy is committed to handling customer information responsibly and providing clear information about our privacy practices.

Solar Techy — Smarter Energy. Brighter Future.