Terms of service

Terms of Service

Last Updated: October 27, 2026

1. Introduction

Welcome to Solar Techy. These Terms of Service (“Terms”) govern your access to and use of our website, including browsing our products, placing orders, and using any services we make available.

In these Terms, “Solar Techy,” “we,” “our,” and “us” refer to the business operating this online store. “You” and “your” refer to any visitor, customer, or other person using our website.

By accessing our website or placing an order, you agree to these Terms and our applicable store policies. If you do not agree, please discontinue use of the website.

Please review these Terms together with our Privacy Policy, Shipping Policy, and Returns, Refunds & Exchanges Policy.

2. Business Information

Business Name: Solar Techy

Email: info@solartechy.com

Phone: +1 (520) 567-2151

Business Address:

747 W. Pinnacle Peak Rd, Suite A104
Phoenix, AZ 85027
United States

For questions about our products, orders, or these Terms, please contact us using the details above.

3. Eligibility and Website Use

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website for lawful purposes and not to engage in activities that could damage the website, interfere with its operation, compromise its security, or infringe the rights of others.

You must not use our website to submit fraudulent orders, distribute malicious software, attempt unauthorized access, or misuse our content or services.

We reserve the right to take reasonable action against suspected misuse, subject to applicable law.

4. Products and Descriptions

Solar Techy offers solar energy products and related technologies through its online store.

We aim to provide accurate product descriptions, images, specifications, prices, and availability information. However, minor variations in appearance, packaging, or presentation may occur where they do not materially change the product supplied.

Customers should review the specifications, dimensions, compatibility requirements, included components, and other relevant product information before placing an order.

If you have questions about whether a product meets your requirements, please contact us before purchasing.

We will address material errors in product information in accordance with applicable law and our relevant store policies.

5. Product Availability

Product availability is displayed on our website and may change as orders are placed and inventory is updated.

Adding a product to your cart does not necessarily guarantee that the item is reserved.

If a product becomes unavailable after an order is submitted, we will contact the customer to explain the situation and discuss appropriate options, which may include cancellation and a refund where applicable.

We will not knowingly substitute a materially different product without the customer's agreement, except as otherwise permitted by applicable law.

6. Prices, Taxes, and Charges

Prices are displayed on the applicable product pages and at checkout.

We aim to ensure that prices and applicable charges are accurate. If a material pricing error is identified, we will take reasonable steps to address it and contact affected customers where necessary before proceeding with an order, subject to applicable law.

Any applicable taxes or other mandatory charges will be displayed at checkout where required.

Customers should review the final order total before confirming a purchase.

7. Orders and Acceptance

When you place an order, you submit a request to purchase the selected products under the terms displayed at checkout.

An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to review or decline an order where reasonably necessary, including in cases involving suspected fraud, payment authorization issues, inaccurate information, product unavailability, or material pricing errors.

If we cancel an order after payment has been collected, we will arrange any refund due in accordance with applicable law and our refund procedures.

We aim to communicate relevant order issues promptly using the contact details provided with the order.

8. Payments

Payments must be completed using the payment methods made available at checkout.

Payment authorization and processing may be handled by third-party payment service providers. By completing a purchase, you authorize the applicable payment provider to process your transaction in accordance with its terms and procedures.

Orders may be held while payment authorization or necessary verification is pending.

We do not guarantee that every payment method will be available for every transaction. Customers should review the payment options and final amount displayed before submitting an order.

9. Shipping and Delivery

Solar Techy offers free standard shipping on eligible orders within its stated service area.

Our standard estimated shipping timeline is:

Order processing: 1–2 business days.
Estimated delivery after dispatch: 3–4 business days.
Estimated total delivery time: 4–6 business days.

Business days are Monday through Friday, excluding applicable public holidays. Processing and delivery times are estimates and are not guaranteed delivery dates.

Actual delivery times may vary because of carrier operations, weather, public holidays, incorrect addresses, and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details. If an order is delayed, lost, damaged, or delivered incorrectly, please contact us for assistance.

For complete information about shipping destinations, delivery estimates, tracking, and delivery-related issues, please refer to our Shipping Policy.

Nothing in these Terms limits any delivery-related rights provided by applicable law.

10. Returns, Refunds, and Exchanges

Solar Techy provides a 30-day return window from the delivery date for eligible standard returns.

Free return shipping is available for eligible returns under our Returns, Refunds & Exchanges Policy. Customers must contact us before sending a product back so that we can provide the appropriate return instructions.

Standard change-of-mind returns may be subject to reasonable eligibility conditions, including the product's condition and the return of included components, where applicable.

Damaged, defective, incorrectly supplied, or misdescribed products will be handled in accordance with our published policy and applicable consumer protection laws.

Approved refunds are generally issued to the original payment method. Processing and posting times may vary depending on the payment provider.

Please review our full Returns, Refunds & Exchanges Policy for eligibility requirements, exclusions, return instructions, and refund procedures.

11. Product Use and Safety

Customers are responsible for reviewing relevant product instructions, safety information, specifications, and compatibility requirements before using a product.

Solar equipment may involve electrical components, batteries, power systems, or other equipment requiring appropriate installation and handling.

Where applicable, customers should follow manufacturer instructions and consult a qualified professional for installation or electrical work requiring specialist knowledge or authorization.

Solar Techy does not represent that every product is suitable for every installation or application. Customers should verify product compatibility and intended use before purchasing.

Nothing in this section excludes liability or consumer rights that cannot lawfully be excluded.

12. Warranties and Product Guarantees

Any manufacturer warranty, product guarantee, or additional warranty offered with a product will be governed by the applicable warranty terms.

Where relevant warranty information is provided on a product page or accompanying documentation, customers should review those details before purchasing.

We do not promise a particular warranty period unless it is expressly stated in the applicable product information or otherwise required by law.

Nothing in these Terms excludes or restricts any mandatory statutory warranty, guarantee, or consumer remedy.

13. Promotions and Discounts

From time to time, Solar Techy may offer promotional prices, discounts, or other special offers.

Promotions may be subject to specific eligibility conditions, expiry dates, product restrictions, or usage limits. Any applicable conditions will be communicated with the relevant offer.

Unless expressly stated otherwise, promotional offers cannot be assumed to apply retrospectively to completed purchases.

We reserve the right to correct errors in promotional information and to address suspected promotional misuse in accordance with applicable law.

14. Intellectual Property

Website content, including text, graphics, logos, photographs, page layouts, and other materials, may be owned by or licensed to Solar Techy or other rights holders.

You may access and use this content for personal, lawful shopping purposes.

Unless authorized by the relevant rights holder or permitted by law, you may not reproduce, distribute, modify, republish, or commercially exploit website content without prior permission.

Nothing in these Terms transfers ownership of intellectual property to you.

15. Third-Party Services and Links

Our website may use third-party services for payments, hosting, analytics, shipping, or other business functions. It may also contain links to external websites.

Third-party services are subject to their own applicable terms and privacy practices.

We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law. The inclusion of a third-party link does not necessarily constitute an endorsement.

16. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and shared.

We use personal information as reasonably necessary to process orders, provide customer support, operate our store, protect against fraud, and meet applicable legal obligations.

Please review our Privacy Policy for additional information about cookies, service providers, privacy choices, and applicable data protection rights.

17. Limitation of Liability

To the extent permitted by applicable law, Solar Techy will not be liable for indirect or consequential losses arising from the use of our website or products where such exclusions are legally permitted.

We do not guarantee that website access will always be uninterrupted, error-free, or free of technical issues.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights, remedies for defective products, or liability that cannot legally be disclaimed.

Any limitation of liability will apply only to the extent permitted by the laws applicable to the transaction.

18. Indemnification

To the extent permitted by law, you agree not to misuse our website or violate these Terms in a way that causes unlawful harm to Solar Techy or other parties.

Nothing in this section requires you to indemnify us for our own unlawful conduct or removes any rights you have under applicable consumer protection laws.

19. Suspension or Termination of Access

We may restrict or suspend access to website features where reasonably necessary to protect the website, investigate suspected fraudulent activity, address security concerns, or comply with legal requirements.

Any such action will be subject to applicable law and will not remove rights relating to orders already placed, refunds due, or other mandatory consumer protections.

20. Governing Law and Disputes

These Terms are subject to applicable laws governing the transaction and the rights of the customer.

Where legally permitted, disputes should first be raised with Solar Techy so that the parties can attempt to resolve the matter through direct communication.

Nothing in this section removes a customer's right to pursue remedies through a competent court, regulator, or other legally available dispute-resolution process.

21. Changes to These Terms

We may update these Terms to reflect changes in our business, website functionality, products, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. The revised Terms will apply from the date they are published, subject to applicable law.

Changes will not retroactively remove rights that customers have already acquired under applicable law.

We encourage customers to review this page periodically.

22. Contact Information

If you have questions about these Terms, our products, an existing order, shipping, or returns, please contact us.

Solar Techy